A message from the Surface team

We’re so excited that you just got your Surface Pro 3. Here on the Surface team, we’re proud of the experience of Adobe Creative Cloud on Surface, and we believe that Adobe software on a touch + pen device has the potential to change the way you work and create. We also know that using software you love on a device you’ve never used before will take some getting used to. To help you get started, we’ve put together some tips and tricks for getting familiar with Windows 8.1 and Surface, as well as some resources for diving further.


Some important information about your device.

You get Office 365 Personal for free for 1 year. To install it on your Surface go to http://www.office.com/setup and follow the onscreen instructions. Enter the 25-character Product Key printed on the card included inside your Surface Pro 3 box. You'll need to sign in with your Microsoft account (if you don’t have one already, your Surface will walk you through creating one as you're setting up your device for the first time).

Your device will come installed with Adobe Photoshop and Illustrator. However, the versions of Photoshop and Illustrator are not the new versions showcased in the keynote. When you log into your Creative Cloud account you will be prompted to update the software. Be sure to update your software to enjoy the very latest features.

In order to take full advantage of the high resolution display on your new Surface Pro 3 we recommend you set Photoshop’s preference to scale user interface to 200%. Click here for more information.

Some basic tips for getting started with Windows 8.1.

Start Screen—Windows 8.1 boots up to the Start Screen, a colorful screen with a bunch of squares on it (we call those Live Tiles). The Start Screen is the tablet mode for your PC; it’s made for touch, and you can pin apps and websites to it for easy access. Here is an entire page about the Start Screen and how to customize yours.

Desktop—If you’ve ever used a Windows PC before, you’re already familiar with the Desktop experience. To get to it from the Start Screen, click the Windows icon in the bottom left corner of the screen or touch the white Windows logo printed onto the black bezel that goes around the Surface screen. The desktop is where you’ll use powerful programs, like Adobe Photoshop and Illustrator. If you want your Surface to boot up directly to the Desktop, right click on the Desktop Toolbar, select Properties -> Navigation -> When I sign in or close all apps on a screen, go to the desktop instead of Start.

Gestures—Windows 8.1 was built for touch, and there are some basic gestures you need to know in order to navigate around. Swipe in from the left to go to the last app you used. Swipe in and then out from the left to bring up a panel with all the apps you have open. When you have an app open, swipe down from the top or up from the bottom to bring up options within that app. Check out this page on the Windows website for a video of how to perform all these gestures and more.

Charms—Swipe in from the right to bring up your Charms, which are 5 white icons that help you perform basic actions like searching your computer, sharing files or web pages, and changing your settings. Note: the Settings Charm has some particularly important functions, like powering off your Surface and connecting to Wi-Fi.

Tips from Adobe on using Illustrator CC on your Surface Pro 3.

Adobe put together this in-depth tutorial on how to use the new Touch workspace in Illustrator CC on a Windows 8.1 touch device. Once your device is set up and you’re ready to start using Illustrator on your Surface, we highly recommend that you check this out first.

Some more support resources:

Windows.com The “How-To” section of windows.com has some very helpful and specific pages breaking down all the new features of Windows 8.1. It is a great place to get started.

Surface.com/support If your Surface is broken or you have hardware-specific issues, visit Surface.com/support.

Adobe.com/support For Adobe-specific questions, Adobe.com/support includes tutorials, manuals, and troubleshooting.